LIGHTDECORHUB · PRIVACY

Privacy Policy

This policy explains the personal information LightDecorHub may collect, how it is used to operate our online store, and the choices you may have.

1. Information We May Collect

Depending on how you use the website, information may include your name, email address, telephone number if provided, billing and delivery address, order details, account information, customer-service messages, and information needed to process a payment or delivery. Technical information may include browser and device details, IP address, approximate location, security logs and website usage data.

2. How We Use Information

We may use information to process and fulfil orders, arrange shipping, provide tracking and customer support, manage accounts, answer questions, prevent fraud, secure the website, improve site functionality, communicate important service updates and meet legal, tax or accounting obligations.

3. Payments

Payments are processed through the payment methods and providers presented at checkout. Those providers may collect and process transaction details under their own terms and privacy notices. Do not send complete card numbers, security codes, passwords or one-time passcodes through email or social media.

4. Cookies and Technical Data

Cookies and similar technologies may support cart and checkout functions, preferences, security and, where enabled, analytics. You can manage many cookies through your browser settings. See our Cookie Policy for more information.

5. When We Share Information

We may share the information needed to complete a service with payment processors, fulfillment partners, shipping carriers, website hosting and technology providers, fraud-prevention services, analytics providers where enabled, professional advisers or authorities when required by law. We aim to limit sharing to what is reasonably necessary for the relevant purpose. We do not sell personal information as described in this policy.

6. International Processing

LightDecorHub serves customers worldwide. To accept payments, fulfil orders, provide support and deliver parcels, relevant information may be processed in countries other than the country where a customer lives. Data-protection laws can differ by location. We take reasonable steps to use information for legitimate service purposes and to protect it.

7. Security

We use reasonable technical and organizational measures intended to protect information. No website, transmission or storage system can be guaranteed completely secure. Customers should use strong passwords, keep account credentials private and avoid sending sensitive payment details through unsecured channels.

8. Retention

Information may be retained for as long as reasonably necessary to complete orders, provide support, maintain business and accounting records, address disputes, prevent fraud, comply with legal obligations and enforce relevant agreements. Retention periods depend on the type of information and the reason it is held.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of or information about personal data, or to object to certain processing. Email info@lightdecorhub.com to make a request. We may need to verify your identity and may be unable to fulfil a request where a lawful exception applies.

10. Children

Our store is intended for general consumers and is not designed to knowingly collect personal information directly from children for independent purchases. A parent or guardian who believes a child has submitted personal information may contact us.

11. External Websites and Services

Our website may link to third-party services or use tools supplied by external providers. We do not control their independent privacy practices. Review their privacy notices before using those services.

12. Policy Updates

We may update this policy when our services, technology or legal obligations change. The current version will be published on this page.